Customer portal

Give your customers a self-service portal to manage their licenses.

Overview

The customer portal is a branded self-service area where your customers can manage their licenses, download packages, and view releases and changelogs.

Portal features

License management

Customers can view all of their licenses from the portal.

Portal access

Customers access the portal via a unique URL:

https://my-team-slug.privato.pub/p

Or with a custom domain if configured:

https://licenses.yourdomain.com

Authentication

Customers log in using:

  • The email address associated with their license
  • A magic link sent via email, with no password required

Customization

Customize the portal to match your brand. See the Branding guide for details on:

  • Logo and colors
  • Social links
  • Legal copy